My client who orders our roll forming machine told me that he need my help to change all documents for his customs. Then i did it. Today, he told me his forwarder made one mistake, give us the wrong address. So i will change the documents again. Ok. is it easy for changing? B/L, Form E, Invoice, Packing list and weight list. Need change again.
I fu le him.
Business is not easy. Who can supply our same service. Our company arranged us to go to our Tianjin branch factory for learning tomorrow. I can not go with my colleagues for helping my client. It is not my fault. He gave me the wrong address. I asked 14 days "Free Demurrage " for my client. Because the ship arrived the port, so the ship company did not give us 21 days free demurrage. So time is no problem now.
Tomorrow, i will help him to solve all problem. Frankly speaking, i am very tired for that i also have my own work. But i must do this for my client. That is my service. We are special roll forming machine manufacture. We treat our client as friends even after the order. Client is my friends.
It is after-sale service for roll forming machine. Not for machine only, also for client.
Hope everything goes well tomorrow
Ted
Whatsapp: 00861503189878
Mail: ted@yufamachinery.com
Skype: yufa_2
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